Senior Operations & Commercial Executive with 25 years of international experience in P&L ownership, multi-site operations, team leadership, and pricing strategy. Managed a £1.8M service business across 35 UK customer locations, delivering 61.2% growth through expansion, recruitment, and team development. Combines hands-on operational leadership with strategic pricing and margin optimization expertise, having governed a $236M–$250M services portfolio across APAC and Greater China and increased New Zealand net margin from 39% to 52% through list-price transformation. Particularly effective in interim leadership, business growth, operational transformation, and profitability improvement, using data-driven pricing, KPI governance, forecasting, and performance reviews to strengthen execution and deliver measurable results.
