Quality Management professional with 8+ years of experience in automotive, medical device and industrial manufacturing, including Quality Manager and interim Quality Advisor roles. Specialized in quality stabilization, customer and supplier quality, QMS optimization, audits, complaint management (8D, 5 Why, Ishikawa), corrective actions and continuous improvement. Proven results in resolving customer complaints, reducing internal scrap by 15%, implementing SAP QM during ongoing production and supporting international production transfers. Experienced in leading quality teams, managing escalations, monitoring KPIs, Power BI reporting and applying quality standards and methodologies (IATF 16949, ISO 9001, VDA, APQP, PPAP, FMEA).
